I really enjoyed this conversation with Sharon O’Dea about the digital workplace. She shares an absolute tonne of insight into how organisations have responded to remote working in lockdown, what impact that has had on the use of internal technology, and what culture and behaviour change is going to be needed in future. I managed to exert […]
Dave BriggsThe people who run London Underground TFL have quietly done a really interesting thing with video. As pandemic restrictions ease, more people will be looking to do things in the capital city which at times has been deserted in lockdown. Their social media video reflects this, with upbeat music and information on what people can […]
Dan SleeThis Tuesday Nick and I ran the legends of low code panel session, and much fun was had, and great learning shared. I was joined by: Kev Rowe, Croydon CouncilCraig Barker, Cumbria County CouncilClare Evans, Tewkesbury Borough CouncilLee Gallagher, Hertsmere Council Check out the video recording above, to hear about the great low code projects […]
Dave BriggsI’ve started up a new site recently, which I’ve called SensibleTech. The aim is to share the stuff I’ve learned over the last decade or so of doing digital in public services. I reckon most of the things that are keeping people and organisations from confidently grasping the opportunity that digital offers are things they […]
Dave BriggsAn EducationCarey Mulligan considers a career as a content designer. (Is that SPAM I see in the pantry?)I learned quite a lot this week, and only a small amount of it about how to use a CMS.Thursday was our Go Live day so we had three working days to complete all checks and get things ready to […]
Stories by Neil Lawrence on MediumWe’ve reached the point where it is more of a risk NOT using WhatsApp as a comms tool than use it. That’s the firm conclusion I’ve reached sifting through the evidence, data and research. I’ll take you through all that and then I’ll talk about how you can negotiate the pitfalls and risk. The data […]
Dan SleeChris Lepkowski has been on both sides of the fence. He’s been a football reporter and looked after comms at a Premier League football team. Many have remarked on the breath of fresh air the England team have been at Euro 2020. How has that emerged? A change of landscape and a change of strategy. […]
Dan SleeLast week, we published our coronavirus impact report for 2020/21. It’s an incredible testimony to how much our staff and volunteers have overcome.The past year has been a whirlwind of change for the Witness Service. Despite the restrictions and new social norms, we’ve maintained our face-to-face service. Because that’s exactly what we’re here to do — support […]
We are Citizens Advice - MediumI wish….
Stories by Neil Lawrence on MediumOur debt helpline helps people all over England deal with their debts, maximise their income and improve their overall budgeting skills. Since the launch of the national helpline in February, we’ve already answered thousands of calls. Often our advisers support people through extremely challenging times in their lives. Their work is vital. So it’s important […]
We are Citizens Advice - MediumLike many people working on net zero policy we’re eagerly awaiting the publication of the Government’s Heat and Buildings Strategy.The strategy should set out the roadmap for how the UK will reduce emissions in homes and buildings by 2050. According to the Committee on Climate Change, energy use in homes accounts for 14% of all […]
We are Citizens Advice - MediumRunning the Content-A-ThonThis week was the start of our final two-week sprint ahead of our website launch. And it was tough.Sunday had seen our last full delta migration of content, and the shutters go up on our current CMS so web editors could no longer add content. Monday saw a chunk of the team coming into […]
Stories by Neil Lawrence on MediumWe are looking to recruit a web application developer and two web content professionals to help improve and extend the range of digital services that we provide to local residents. Come and join our team! Apply today:Digital Development Officer x 1 (1 year fixed term contract)Closing date 3 July 2021 https://www.jobsgopublic.com/vacancies/199421Digital Services Officer x 1 (1 […]
Bracknell Forest Digital Services